Department News

District Attorney launches non-emergency text line for victims

The Middlesex District Attorney has launched a non-emergency text line for victims of crime.

WOBURN – Middlesex District Attorney Marian Ryan has announced the launch of a new dedicated text line for victims. This line will provide victims with direct access to a victim witness advocate via text message. The line provides the opportunity for victims in non-emergency situations to have a live interaction with an advocate in the District Attorney’s Office without having to say a word. This is a valuable tool both for individuals who may feel safer utilizing text and for young people who often prefer text to phone call. Recognizing that many victims are reaching out to us with questions regarding personal matters, this line provides a person-to-person connection, which can help alleviate the stress of navigating the criminal justice system.
The announcement comes during National Crime Victims’ Rights Week, a time designated to raising awareness of victims’ rights, protections and services.
“As we continue to grapple with the COVID-19 crisis the needs of victims and vulnerable populations remain at the forefront of our work. This line, created specifically for victims, those worried about a friend, or loved one, will provide direct access to a victim witness advocate. The advocate can give important information about how to apply for a restraining order, how to be connected to emergency shelter or develop a safety plan. This new option, to send a text, which we have not had before, can be critical for victims who need information but may be unable to or feel unsafe calling on the phone,” said District Attorney Ryan.

With the launch of the dedicated line, victims can now reach an advocate during regular office hours (8:30 a.m. – 5:00 p.m.) via text message at 781-281-4066. The line is not monitored 24/7 and is not an emergency line.

Recognizing that the criminal justice system can be complicated, advocates monitoring this line will be able to help:

 Guide those impacted by crime through the criminal justice system as the COVID-19 process continues to evolve;
 Ensure that victims of crimes understand their rights;
 Help victims of stalking and harassment file Harassment Prevention Orders;
 Provide assistance to victims of domestic violence; and
 Provide referrals to community resources and connect people to trained sexual assault and domestic violence advocates who can provide free and confidential services regarding safety, options and resources.

If individuals are in fear for their safety, they should call 911. If a victim is not in a position to be able to speak aloud about their emergency, text 911 is also available across the Commonwealth.
“Being able to text for help or information allows victims, sheltering in place with abusive partners, to silently reach out for support, validation, and resources without alerting their abusers.

During these seriously constrained times with victims locked in and resources locked
down, this text line can provide a vital portal of hope and connection,” Jacquelin Apsler, Executive Director of Domestic Violence Services Network, Inc. The Middlesex District Attorney’s Victim Witness Services Bureau is dedicated to ensuring that crime victims and witnesses are aware of their important entitlements and are committed to remaining available to the people of Middlesex County during this time. This line will serve new victims; victims in pending cases are encouraged to contact the victim witness advocate assigned to their case. This is not a confidential line and specific case information will not be shared via text.

Victims of domestic violence can access help 24/7 through the National Domestic Violence Hotline at 1-800-799-SAFE (7233) in more than 200 languages or online at Live chat services are also available.

Victims can also access SafeLink, Massachusetts’ statewide 24/7 toll-free domestic violence hotline and a resource for anyone affected by domestic or dating violence. The SafeLink toll-free number is (877) 785-2020. If you are hearing-impaired, please call the SafeLink TTY number at (877) 521-2601. Advocates are bilingual in English and Spanish and have access to a service that can provide translation in more than 130 languages. Victims of sexual violence can access help 24/7 through RAINN Hotline at 1-800-656-4673 (HOPE) in multiple languages or online at Live chat services are also available. Victims can also visit to locate the sexual assault/rape crisis center and domestic violence near you.

You can also find information about additional services for victims of domestic violence and sexual assault on the Middlesex District Attorney’s website by clicking here. Information about the bureau, victim’s rights and resources can be accessed online at Members of the public can continue to contact our office using our main line 781-897-8300. Staff will be answering calls during regular business hours, Voicemails left on this line will be checked, and your call will be returned.

Thank you for the donations!

Thank you to Janine Nocco and the Greater Lowell Community Foundation for donating (40) bottles of hand sanitizer, Haesoon Libowitz for donating (50) homemade masks, & Janice Espinola for her donation of cupcakes and Spanish Food.

A sincere thank you for your generosity and true community commitment.

Chief Howe

IRS Scam; Do not share personal information over the phone


Donation from BAPS Charities, Lowell Chapter

We were incredibly humbled and appreciative to meet Mayank Patel, and Manish Patel today, of BAPS Charities (Lowell Chapter).    They came to the Police Department and donated (60) N95 masks, (250) surgical masks and (8) bottles of hand sanitizer.  As part of our team effort we transferred (150) of the surgical masks to our Fire Department.   Thank you so much, it’s great to know we have such good and generous people living in our community.

Chief Howe


Thank you Tyngsborough!

To all the generous and positive people and businesses in our community who have dropped off donations or just reached out and sent a supporting message, we sincerely thank you.  I’ve received dozens of phone calls and text messages from people in our community expressing their support for public safety in our community.  From all of us at the Tyngsborough Police Department, we are humbled and are honored to serve this community.  Cleaning supplies and personal protection which is donated is shared between the Fire Department and us as needed.  Here is a list of some who have donated, we will be adding to this list as we are contacted daily.

Worthen Industries,  Nashua – (10) gallons on hand sanitizer

Chris Baldwin, (Restoration Services) – Cleaning supplies

Phil Russo (Tyngsborough Post Office) – Hand Sanitizer

Greg Orpen (Innovation Academy) – gloves

Jim Cote ( C&C Machine) – medical supplies

Tyngsborough Self Storage – 2 boxes of gloves

Marc Schifres – Face masks & gloves

Jeff & Kathleen Boyle – Pizza Gift Cards

Jen Espinola – Cupcakes

Chelsea Smith – Face masks

MS Walker Distillery – hand sanitizer


Thank you, Chief Howe


New Covid-19 testing site in Lowell

From the City of Lowell: On Tuesday, April 7, CVS Health will launch the operation of a rapid COVID-19 testing site in Lowell, the first of its kind in the state. The drive-through site will offer no-cost testing to Massachusetts residents and will be capable of conducting and processing up to 1,000 tests per day.

Testing operations will be conducted from the parking lot of Lowell’s Showcase Cinema, located at 32 Reiss Ave and accessible from Route 110 and Industrial Avenue.

Through the use of recently FDA authorized Abbott ID NOW COVID-19 testing, results will be produced in in an average of fifteen minutes, enabling patients to be informed of the results before departing the site. The on-the-spot results produced through this method will allow healthcare professionals to advise patients on appropriate treatment instantaneously.

Coming soon; Reading time with the Tyngsborough Police Department

We are proud to announce that in collaboration with our fantastic Library department, that we will be prerecording members of the Tyngsborough Police Department team reading stories to our community with a focus on children from Kindergarten  through fifth grade.   We have worked with Library Director Sue Arthur over the last couple of weeks, and we have no doubt she is putting together a great selection of books.  This is spearheaded by our incredible school resource officer program, and will continue throughout the state of emergency.  We plan to start the recordings soon and will be posting on our social media accounts each day.  Stay tune for an update for the first reading time video!


Community webinar providing important vaping information

Please check out this webinar on zoom for an anti-vaping presentation.  Ashley Hall is the presenter and the Program Manager of the Northeast Tobacco Free Community Partnership.  She is also a resident of Tyngsborough and a Tyngsborough Public Schools alumni.  This webinar is for parents interested in learning more about the dangers of vaping.



Power outage reported

National Grid has just updated us on a power outage affecting the area of SCRIBNER RD, CHESTNUT RD, MASSAPOAG RD, WESTFORD RD, GROTON RD, JACQUES RD, NEVADA RD, VIRGINIA RD, APPALOOSA CIR, DAVIS RD.  They are estimating a restoration time of approximately 9:30pm.

Tyngsborough Police supports Autism awareness month

Join the Tyngsborough Police team in raising funds for Autism research and medical discovery, and to help fund local services through the mission of Autism Speaks. Together, we can accomplish amazing things for people living with autism. For anyone who donates $5 or more on the website for this great cause and would like a patch please send an email to (, we will mail you a Tyngsborough Police customized Autism awareness patch (we have 250 available).  Members of the Tyngsborough Police team will also be taking part in the “Autism speaks walk” at the Northeast Delta Dental Stadium in Manchester, NH on September 13, 2020.   Please click on the link below to donate on our Autism fundraising page.

We appreciate your support!